Maileg Frequently Asked Questions

Everything you need to know about caring for, collecting, and enjoying your Maileg mice, furniture, and accessories.

Care & Maintenance

How do I clean my Maileg mouse?

Spot clean your Maileg mouse with a damp cloth and mild soap. Gently dab any soiled areas and allow to air dry completely. Avoid submerging the mouse in water, as this can damage the stuffing and internal structure.

Are Maileg mice machine washable?

No, Maileg mice should not be machine washed. The delicate handcrafted construction, wire armatures (in some models), and detailed clothing can be damaged in a washing machine. Always spot clean only.

Can I wash Maileg mouse clothing separately?

Yes, most Maileg clothing can be hand washed separately in cool water with mild detergent. Remove clothing from the mouse first, wash gently, and lay flat to dry. Avoid wringing or twisting delicate fabrics. Some items with glued embellishments should be spot cleaned only.

How should I store Maileg mice and accessories?

Store Maileg mice in a cool, dry place away from direct sunlight to prevent fading. Keep them in their original boxes or display them on shelves. Store furniture and accessories in a dust-free environment. Avoid damp areas that could cause mildew or damage to fabrics and wood.

How do I maintain the quality of Maileg furniture?

Dust Maileg furniture regularly with a soft, dry cloth. For metal pieces, avoid moisture to prevent rust. Wood and cardboard furniture should be kept dry. Handle delicate pieces gently, as they're designed for play but benefit from careful use to maintain their heirloom quality.

Product Information

What age are Maileg mice appropriate for?

Maileg mice are recommended for ages 3 and up due to small parts. However, many collectors of all ages enjoy Maileg products. Always supervise young children during play, especially with smaller accessories.

What sizes do Maileg mice come in?

Maileg mice come in several sizes: Micro mice (approximately 3-4 inches), Little Brother/Sister mice (approximately 5 inches), Big Brother/Sister mice (approximately 5-6 inches), Mum and Dad mice (approximately 6 inches), and Grandparent mice (approximately 6 inches). Baby mice in matchboxes are the smallest at approximately 3 inches.

Are Maileg mice poseable?

Yes, most Maileg mice have wire armatures in their arms and legs, making them poseable. You can bend their limbs to create different positions for play and display. Handle gently to avoid breaking the internal wire.

Can I mix and match Maileg clothing between different mice?

Yes! Maileg clothing within the same size category is generally interchangeable. Big Brother and Big Sister mice can share clothing, as can Little Brother and Little Sister mice. This allows for creative outfit combinations and extended play value.

Where are Maileg products made?

Maileg products are designed in Denmark and manufactured with careful attention to quality and craftsmanship. Each piece reflects Scandinavian design principles and is made with premium materials.

How do I pronounce Maileg?

Maileg is pronounced "My Lie" (rhymes with "my eye"). It's a Danish brand name that has become beloved worldwide.

Collecting & Compatibility

Are Maileg products collectible?

Yes, Maileg releases seasonal collections and limited editions that are highly collectible. Many families pass Maileg mice down through generations as heirloom toys. Retired pieces often become sought-after collector's items.

What furniture fits Maileg mice?

Maileg produces furniture specifically scaled for their mice, including beds, castles, houses, kitchen sets, and room boxes. The furniture is designed to match the size of the mice - check product descriptions for compatibility with Micro, Little, or Big mice.

Can I buy replacement clothing for Maileg mice?

Yes, Maileg offers separate clothing sets and accessories that can be purchased to expand your mice's wardrobes. Seasonal collections often include new outfit options.

Do Maileg mice come with accessories?

Some Maileg mice come with accessories like sleeping bags, suitcases, or special outfits. Product descriptions will specify what's included. Additional accessories and furniture are sold separately.

Shipping & Returns

Do you ship Maileg products internationally?

Please refer to our shipping policy for current international shipping information and rates.

What is your return policy for Maileg products?

Maileg products follow our standard return policy. Please visit our return policy page for complete details on returns and exchanges.

How are Maileg products packaged for shipping?

We carefully package all Maileg products to ensure they arrive safely. Mice typically come in their original Maileg boxes, and we add protective materials for shipping. Furniture and larger items are wrapped securely to prevent damage during transit.

Still have questions? Contact us and we'll be happy to help with any Maileg-related inquiries!